Click & Collect
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What is 1 Hour Click & Collect?
Want it now? CAT Workwear offers 1 Hour Click & Collect.
Place a Click & Collect order during store opening hours and you will receive your collection email within 1 hour.
Please wait until you’ve received this email before heading in-store to collect.
Ts & Cs
1 Hour Click & Collect is only available where your purchase:
- is finalised on a day on which your nominated CAT store is open for business;
- is finalised one (1) hour before your nominated CAT store closes for that day
- is available for Click & Collect
- is not affected by an event outside the reasonable control of CAT (including any impediment caused by the fraud analytic pre-screening process)
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How does Click & Collect work?
Click & Collect allows you to place an order online and pick up in your nominated store! It's as easy as that! Simply browse the website and find the products you want, then follow the steps below:
- Select your size and proceed to checkout.
- Select 'Click & Collect' then enter your postcode & search radius and click 'Check'.
- The closest stores to you with available stock will then be displayed, select your preferred store then click 'Buy & Collect In-Store'.
- This will add the product to your cart, and you are free to browse and add other products to your cart.
- Once you are ready to complete your order, click the cart icon in the top right corner to review your cart then click 'Proceed to Checkout'
- Now complete the order by entering your personal details and payment information.
Please note that Click & Collect is subject to stock availability. Click & Collect may not be available for some items if your local store(s) are sold out.
Once your order is placed, our in-store team will be notified and they'll get busy preparing your order! Once it's ready we'll send you an email letting you know and you can come and collect at your selected store with your tax invoice (which we send via email) and your photo ID (so we know it's you!).
When you place a Click & Collect order within business hours, you will receive your collection email within 1 hour. Please wait until you have received this email before going in-store to collect.
If you need to nominate someone other than yourself to collect the order, we require prior contact with our CAT Experts. We may request to see the credit card used or speak to the cardholder at any stage. The nominee will also be required to show a form of I.D.
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When can I pick up my Click & Collect order?
Once your order is ready to collect, you'll receive an email letting you know you can head in-store to pick it up.
When you place a Click & Collect order within business hours, you will receive your collection email within 1 hour. Please wait until you have received this email before going in-store to collect.
To help us process your order quickly in-store, please ensure you bring along the following with you:
- Order Confirmation.
- Personal ID (ie, your driver's license, proof of age or passport).
We may also request to see the credit/debit card used or speak to the cardholder.
Please note: If you need to nominate someone other than yourself to collect the order, we require prior contact with our CAT Experts team.**
**We may request to see the credit card used or speak to the cardholder at any stage. The nominee will also be required to show a form of I.D.
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Can I cancel my Click & Collect order?
Can't make it to store and need to cancel your Click & Collect order? Please get in touch with the CAT Experts below and provide them with the following information as this helps speed up the process
- Order number (this can be found in your order confirmation)
The CAT Experts will be able to get this sorted for you.
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