How do I track my order?
From the moment your order leaves our warehouse, you will receive an email notification confirming dispatch details where you will be allocated a tracking number and be advised of your allocated delivery service.READ FULL ARTICLE
To track your order log into your account and select 'Track my Order' tab on the left hand side.
Alternatively, you can enter your tracking number on the Australia Post website here to view updates on the delivery of your order.
If you have had an unsuccessful delivery, this could be for a number of reasons.READ FULL ARTICLE
Usually it is because Australia Post didn't deem the area a safe spot to leave your order and have taken it to the post office.
When this happens we strongly advise that you contact Australia Post directly on - 13 76 78 and let them know your tracking number and the will instruct you from there.