From time to time we have an influx of customers trying to order the same item. This causes stock discrepancies which means that we can't fulfil all of the orders.
If you receive an email letting you know that your order has been unsold, we were, unfortunately, unable to fulfil part or all of your order.
When this happens, please be assured that your money has been refunded to your original payment method and can take anywhere from 3 - 5 business days to show back in your account.
You can find our Oversell Policy under Section 7 of our Terms & Conditions. Pricing and availability - your order may be rejected due to unavailability.
We also reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.