While uncommon, from time to time we have an influx of customers all hoping to order the same item. When attempting to fill these orders we realise that we do not have the stock to fulfil them all.
If you have received an email about your order being oversold, this means that we were, unfortunately, unable to fulfil your entire order or part of your order.
You can find our Oversell Policy under Section 7 of our Terms & Conditions.w Pricing and availability - your order may be rejected due to unavailability.
We also reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.
When this happens, please be assured that your money has been refunded to your original payment method and can take anywhere from 3 - 5 business days to show back in your account.