We offer Click & Collect to help you minimize your contact in-store. Click here for more information about our in-store safety measures. Please refer to your "Ready for Collection" email for your nominated store and head over to our store locator for your local store's trading hours. Alternatively, you can give the store a call to confirm trading hours before heading in.
Once your order is ready to collect, you'll receive an email letting you know you can head in-store to pick it up.
When you place a Click & Collect order within business hours, you will receive your collection email within 1 hour. Please wait until you have received this email before going in-store to collect.
To help us process your order quickly in-store, please ensure you bring along the following with you:
- Order Confirmation.
- Personal ID (ie, your driver's license, proof of age or passport).
We may also request to see the credit/debit card used or speak to the cardholder.
Please note: If you need to nominate someone other than yourself to collect the order, we require prior contact with our CAT Experts team.**
**We may request to see the credit card used or speak to the cardholder at any stage. The nominee will also be required to show a form of I.D.