We send regular updates to keep you informed throughout your purchase journey. You'll receive an automated notification with your tracking information directly from StarTrack once your order has been dispatched.
To track your order log into your account and select 'Track my Order' tab on the left-hand side.
Alternatively, you can enter your tracking number on the Australia Post website here to view updates on the delivery of your order.
Only received part of your order?
We ship from multiple warehouses! You'll receive separate tracking emails and shipping times might be different.
Having difficulties? If you haven't received your order by the estimated delivery date, contact our Customer Experience team below and we'll help track it down.