Do you need a hand with sizing, stock or a product recommendation? Our Product experts are available to help! Give us a call on 1300 020 375 and press option 1.
At CAT Australia, we stand behind our products. CAT shoes and apparel each come with a warranty against any faults with materials or workmanship. We want you to be happy with your purchase. Our returns policy is in addition to your rights under the Australian Consumer Law.
Please carefully read the following regarding CAT warranties:
CAT will accept product returns for industrial shoes (6 months), lifestyle shoes (6 months) and apparel (3 months) and provide you with an exchange or refund (refunds only available for items purchased via catworkwear.com.au where:
• The product is faulty or is not of acceptable quality, or
• The product is not fit for its intended purpose, or
• The product does not match the sample or our description; and
• You can present your receipt or other adequate proof of purchase
CAT does not accept returns for problems as a result of regular wear and tear, or for problems caused by improper use.