Purchases made online from overseas distributors, outlets or third-party websites such as eBay cannot be exchanged, replaced or returned by CAT Australia; we advise you to contact the place of purchase for any warranty claims. We do not accept incorrect sizing exchanges or change-of-mind returns for overseas purchases.
- Can I exchange my items?
- How do I book a return?
- I want to return or exchange my item but I didn't purchase from a CAT store?
- How will I receive my refund?
- Can I return a PayPal order in-store?
- I can't return my order because it's 'Processing'?
- Can I return my item to your warehouse in-person?
- Can I return CAT workwear I purchased overseas?
- Do I need to pay for return shipping?